We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). The APPs govern the way we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
What is Personal Information?
Personal Information is information or an opinion that identifies an individual. Examples we collect include names, addresses, email addresses, phone and facsimile numbers.
This information is obtained via interviews, correspondence, telephone, email, and our website www.BrissyTravelTours.com.
Why we collect it
We collect your Personal Information for the primary purpose of providing our services to you. We may also use it for secondary purposes closely related to the primary purpose, where you would reasonably expect such use.
When collecting, we explain why we are collecting it and how we plan to use it.
Sensitive Information
Sensitive information (racial/ethnic origin, political opinions, religious beliefs, health information, etc.) will be used by us only:
- For the primary purpose it was obtained
- For a directly related secondary purpose
- With your consent, or as required by law
Third Parties
Where reasonable, we collect Personal Information only from you. If we receive information from third parties, we take reasonable steps to ensure you are made aware of this.
Disclosure of Information
Your Personal Information may be disclosed:
- To third parties where you consent
- Where required or authorised by law
Security of Information
Your Personal Information is stored securely to protect it from misuse, loss, unauthorized access, modification or disclosure.
When no longer needed, we take steps to destroy or permanently de-identify it. Client files are kept for a minimum of 7 years.
Access to your Information
You may access, update or correct the Personal Information we hold about you, subject to certain exceptions. Please contact us in writing.
No fee is charged for access requests. We may require identification before releasing information.
Maintaining Quality
We take reasonable steps to ensure your Personal Information is accurate, complete and up-to-date. If you find inaccuracies, please advise us promptly so we can update our records and continue to provide quality services.
Policy Updates
This Policy may change from time to time and is always available on our website.
Privacy Policy Complaints & Enquiries
If you have any queries or complaints about our Privacy Policy, please contact us at:
Brisbane Office
Brisbane Australia